Shipping Policy

We offer free shipping for all items.

Shipping Region

Shipping within the United States.

Shipping From

US Warehouse

Shipping Time

Order Cut-off Time: 5:00 PM (EST), Monday to Friday.

Order Handling Time: 1-3 business days.

Transit Time: 5-6 business days.

Total Estimated Delivery Time: 6-9 business days.

You track your order and shipping & handling information on your account if you have registered one on www.vbgk8.com. For more shipping information, send an email to xinmei.service@vbgk8.com. We will get back to you in 24 hours.

If the tracking shows 'Delivered' but you haven't received the package, please contact us within 5 business days so we can initiate a trace with the carrier immediately."

Once the order is shipped, we'll update the tracking info with you. You can know the order shipping status from this website, 17track.net.

Shipping Changes & Order Cancelation

Before Shipping

Order Cancellation: You may cancel your order free of charge and receive a refund before the product is shipped.

Change of Address: Free of charge.

After Shipping

Order Cancellation: As soon as your order is shipped and cannot be modified, you may choose to reject the package.

VBGK will provide a return shipping label, and the designated carrier will collect the return package. Shipping is covered by VBGK.

If you have any questions about shipping and other problems, feel free to contact us at xinmei.service@vbgk8.com.